OUR WORKSHOPS
Here at Biketreks, we believe passionately that if a job’s worth doing, it’s worth doing properly. We aren’t fans of the quick fix, and we like to take our time to go through your issues rather than playing a numbers game.
We have a constantly busy workshop, open 5 days a week, at our Ings site. Headed up by Jack and Pete, they provide industry leading fixes and services on bikes from any brand there is.
We specialise in custom building and making your dreams a reality, and Sam has built more pairs of wheels than most shops in the UK!
We can service any brand of fork and shock from Fox to Rockshox, Bos to Ohlins, and everything in between. Sam offers seatpost servicing on the popular Rockshox Reverb, as well as customising anything you can think of!
Jack has a full electric bike diagnostic kit along with certification from Bosch and Brose, and both have a wealth of experience in Shimano Di2, SRAM eTap / AXS and Campag EPS.
Both gents are experts in fitting Invisiframe as we've done it for longer than any other shop, and if it's custom decals you're after then we have a graphics department on hand to design and source.
Our workshops operate on an assessment basis rather than a set menu of desires, as this enables us to tailor your investment where it's needed. We will always take your bike in and then let you know what needs doing, so you can decide from there. Due to this, we do not offer any same day servicing.
We operate on a £50 per hour labour charge, with any parts on top. We are busy all year round in our workshops, therefore booking in advance is always necessary.
We have a 3 to 5 day turn around, as a general rule, so if you are time pressured then please let us know at the time of inquiry so we can plan ahead for obtaining parts etc.
With Covid-19 we need all bikes at least 48 hours before we will work on them to quarantine them. Please factor this in before giving us a shout. We do not offer same day servicing.
All we ask of you with regards to our workshop is that you bring your bike in clean and free from mud / dirt / debris as otherwise you will be charged for us to wash your bike.
We don't have oodles of storage space in our workshops so we ask that you only drop off bikes when they are booked in for, and you collect them promptly after their tune ups.
To book your bike in then please get in touch on 015394 31245 and select which shop you’d like to book your bike in at, and then select the service centre option.
Our opening times across both workshops are as follows:
Monday CLOSED
Tuesday 10am to 4pm
Wednesday CLOSED
Thursday 10am to 4pm
Friday 10am to 4pm
Saturday 10am to 4pm
Sunday 10am to 4pm